Speeding Clinic Flow

 

Long waits in clinics are a problem that affects almost all health care providers.  One proven way to speed clinic flow is with a "Flow Facilitator" -- a coordinator or manager who plays a special, dedicated role during busy clinic times by functioning as something of a traffic director.  This toolkit provides training materials for health centers that wish to adopt or improve their own Flow Facilitator program.  Click on the video to the left to see an 11-minute profile of  Planned Parenthood South Florida and how they use Flow Facilitation.

Resource Documents

Guide for Managers Flow.doc 44.5KB
Flow Facilitation Brief Overview.ppt 754.0KB
Flow Facilitator Job Description.docx 23.7KB
Simple Time Study Survey and Instructions.doc 39.0KB
Simple Time Study Data Entry.xlsx 22.9KB
Formal Time Study Instructions.doc 44.0KB
Formal Time Study Tracking Form.doc 61.0KB
Formal Time Study Sample Data Entry.xls 154.0KB
Formal Time Study, Sample Report.doc 43.5KB